This policy was updated on the 11th of June 2020
We are committed to upholding your privacy and taking care with the personal information that you may volunteer as part of your e-newsletter sign up or when you book to participate in events with us.
You may be asked for personal information whenever you interact with us, for example when you:
We will retain your name, full address, and contact details including email and telephone number, together with your contact preferences.
We will retain your name and contact details when you make a booking via our website or over the telephone. We do not keep a record of your bank or credit card details used to pay for your events.
Some of the information we collect from you (for example, your horse’s details) may constitute sensitive personal data. We will only ever use this in accordance with this policy and shall maintain necessary measures to protect this information and its confidentiality.
Depending on the preferences you have indicated, we will use the personal information you have provided to:
With your explicit consent we will contact you to let you know about upcoming events, offers and updates on our business. Occasionally we may include information about other businesses that we work with, including, but not exclusively, British Dressage.
We use a third party provider, MailChimp, to deliver our e-newsletters. We review statistics around email opening and clicks using industry standard technology to help us monitor and improve our e-newsletters. For more information, please see MailChimp’s privacy notice.
You can opt out of any or all of the above communications at any time simply by selecting ‘unsubscribe’ at the bottom of any email communication or by contacting us at firstname.lastname@example.org
We share your personal data with two organisations who specifically:
We do not trade email lists with other organisations and businesses and will not share your information for promotional purposes.
We place great importance on the security of your personal information and will always take appropriate precautions to protect it from unauthorized or unlawful processing and against its accidental loss. The personal details that you provide will be held securely and will not be used for any other purpose than as provided for in this policy.
Where you have chosen a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We will endeavour to keep your personal information accurate and up to date. If you become aware of errors or inaccuracies, please email us at email@example.com. We would really appreciate it if you could let us know if your contact details change.
You have the right to know what personal information we hold about you and request to receive a copy of that information. Any access requests will be subject to a £10 fee to meet the costs in providing you with the details of the information we hold about you.
Our website may occasionally contain links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies.
We will hold your personal information for as long as is necessary for the relevant services, for example we will keep a record of any appointments you have made with us for at least five years. If you have not been a customer for more than five years your personal data will be erased from our records.
Under the General Data Protection Regulation, which becomes law in the UK in May 2018, you are also granted a number of additional rights. These include:
For more information on these rights please read the relevant guidance issued by the ICO at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr
If you have any questions at all about the ways in which we collect and use your personal information, please contact us at firstname.lastname@example.org at any time.
Inderwick Equestrian Activities Ltd.
Registered office: The Lodge Grove Farm, Debenham Road, Stonham Aspal, Suffolk, IP14 6BX
Company Reg No. 11103898